Try these first
Many questions are already answered in the docs:FAQ
Common questions for admins, clients, and employees.
Troubleshooting
Fixes for login problems, clock-in errors, and missing pages.
Contact PayPunch support
Email support@paypunch.io
The fastest way to reach a human. We typically respond within 24 hours.
- Email: support@paypunch.io
- Support hours: Monday–Friday, 9:00 AM – 5:00 PM Central Time
- Support center: paypunch.io/support
- Contact form: paypunch.io/contact
Help us help you
When you write in, include:- Who you are — admin, company owner/manager, or employee, and your company name.
- What you were doing — the page or action (e.g. “submitting the pay period for Builders R Us”).
- What happened — the exact error message or unexpected behavior.
- A screenshot, if you can grab one.
PayPunch is in beta and improving quickly. If you hit a bug or something that doesn’t match these
docs, tell us — that feedback directly shapes what gets fixed next.